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eBay Tips

The following is some tips concerning eBay. This solution page will be updated periodically:

  1. Syncing eBay Using Correct SiteID: To check and/or change your eBay Site ID, go to the Channels section in the left sidebar (or click the gear icon next to eBay in the Dashboard's Channels widget), open eBay, then click the Settings tab. The Site ID dropdown is under Account Defaults.


  2. All or Nothing Profiles: Either you have a profile for shipping, payment and return or you have none set. You can’t have profiles set for one or two out of the three:


  3. No Conflicting Shipping: International Shipping and Domestic Shipping can have differing settings from one another. However, within each type of shipping there cannot be conflicting settings. If the following error is yielded, it best to first check your shipping settings to see if it’s conflicting:


    You can only offer flat rate shipping OR calculated shipping. Below is an example of how inconsistent shipping might look under your Domestic Shipping section:


  4. Require Immediate Payment and Orders Paid Sync: AutoPay is now labeled Require Immediate Payment, found on the eBay channel's Settings tab under Account Defaults. (Orders Paid Sync's current location was not reconfirmed in this pass — verify under the eBay channel's Import tab.)