SureDone is launching our integration with the new SP-API endpoints to manage Amazon listings. These new APIs come with a number of benefits and will help sellers more easily get new items listed to Amazon as well as improve performance for maintaining existing listings. These changes will go into place on Tuesday, July 8th.
Changes with the updated integration:
- When posting a listing to Amazon from the SureDone website, users will now see a real-time response from Amazon (similar to other integrations like eBay and Shopify). Previously, Amazon feeds would take time to process before they would provide SureDone with any response or errors. This change will allow sellers to more quickly see any problems causing listing not to post so they can be fixed and posted in less time. Bulk listing will still be processed asynchronously to avoid API throttle limits, so users should continue to use the Errors report to easily check the results of listings posted in bulk.
- Amazon changed their category structure for listings and will now be using Product Types. This will be updated on the product details page of each product under the Amazon section and will cause an update to the Manage Fields settings under Menu > Amazon > Manage Fields. The Manage Fields mapping will now allow users to map custom fields in SureDone to specific fields on Amazon by default (meaning it will be used for all Product Types) or map different SureDone custom fields per product-type, which is similar to how the Manage Fields mapping has worked up until now.
How to prepare:
Sellers do not need to do anything prior to the 7/8/2025 migration date.
After the upgrade takes affect that day, there will be few changes to the Amazon product details on the product pages, including the updated Product Types, but otherwise there are not many changes to the existing Amazon listing management experience.
After the upgrade on July 8th, we ask all users to report any issues or questions they encounter when doing any of the following:
- Posting new listings on Amazon in bulk or via the SureDone website
- Updating inventory, price, or any other listing details on existing Amazon listings
Any questions or issues after the migration should be reported to our team at support.suredone.com or by emailing support@suredone.com. We ask that you include examples and details of the issue in the ticket to expedite our ability to resolve it and to use the most urgent priority level P1 only for critical issues impacting large numbers of listings or critical functionality like updating inventory.
Note: The orders integration has not been updated and no changes will occur for Amazon orders.
